Restaurants are expected to hit record numbers this summer, and so Jon Taffer of “Bar Rescue” is sounding the alarm about worker shortages – a problem that’s being addressed by artificial intelligence and robotics.
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“We’ve hired more than 900,000 people since April. We need more, but we’re forecasting record tourist arrivals this summer. Record hotel occupancy rates. Restaurants is booming, but we have a challenge because we need people to complete every business we have now,” the TV star explained to host Stuart Varney.
During his Monday appearance on “Varney & Co.”, Taffer attended the National Restaurant Association Conference, which focuses primarily on robotics and automation technology.
“In my restaurant business, we’re using it more at the back of the house for buying and pricing and things like that. Now I’m standing in a SkyTab booth. new transactional technology that connects third parties like DoorDash and Uber Eats into the POS system,” Taffer began.
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“Frequency programmes, credit card schemes, it’s all connected into one system. And then the robots are huge. Wendy’s is launching a chat box program in Europe with the feature. automated ordering. There are restaurant owners, they’ve gone crazy.”
Fast food chain Wendy’s, as Taffer noted, has announced a new partnership with Pipedream, an underground network development company. self-propelled robot system can be used to deliver digital food orders from the kitchen to the parking space within seconds.
The goal, Wendy’s said in a press release, is to provide a faster and more convenient pickup experience.
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Wendy’s will be the first quick service restaurant Pipedream’s technology pilotbut likely not the end.
According to Varney, artificial intelligence is largely seen as a “negative threat” to humanity. Given the shortage of workers, Taffer sees AI as a game-changer that is sure to boost profits.
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“Not only that, we couldn’t find the staff [to] do that, so we have to solve the problem. If we can’t solve that with employees, then we’ll turn to automation,” concludes Taffer.
FOX Business’ Greg Wehner contributed to this report.