Report: Password fatigue affects employee productivity, security, and happiness

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Signing in – often considered one of the most mundane but essential aspects of work – has become a thorn in the side for employees. This process is often overly complicated, disruptive and frustrating for employees, ultimately putting important data and information at risk when employees succumb. tired password.

This is the conclusion of a new report by 1 Passwordfound that 43% of employees admit to sharing logins, delegating tasks to others, and even avoiding their work altogether to eliminate the headache of logging in – dangerous behaviors that threaten Guard of their organization.

The report surveyed 2,000 adults in North America mostly working full-time on a computer, and found that complicated sign-in procedures can waste time and hinder productivity: more than a quarter respondents (26%) gave up doing something because of login trouble and 38% delayed, authorized, or skipped setting up secure apps due to the cumbersome steps required to sign in. import.

Image source: 1Password.

Password fatigue is also a personnel problem

Complicated logins prevent nearly one in five (19%) workers from accessing employee-provided benefits designed to reduce workplace stress. They skipped open enrollment, missed time off requirements, and missed out on employer-provided perks and discount markets because of login challenges.


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And in a time already complicated by burnout and “give up quietlymore than a third of employees (37%) say the onboarding process at their current job is time-consuming and confusing due to having to log into new work-related accounts.

The survey also revealed that there is widespread misunderstanding among employees about what a secure login process entails. While 89% of employees think they generally follow their employer’s instructions, there is a lot of confusion about what security really means in 2022, in the face of the onslaught of new threats.

All told, despite the good intentions of employers wanting to protect their company, unlock password Fatigue is draining employee energy at a dangerous time due to widespread burnout and uncertainty.

According to Dr. Karen Renaud, human-centered security expert, and Dean and faculty member at the University of Strathclyde, the study asserts that “security has become a difficult and arduous task. so miserable that people don’t even want to log in. ”

Rethinking sign-in, by making the process more human-centric and second, will improve employee morale in the long run and make companies less vulnerable to breaches. more security breaches.


1Password conducted this study using an online survey conducted by Research method and distributed by Lucid out of n = 2,000 adults 18 years of age and older who are full-time employees at a company with more than 250 employees and primarily use computers for work. The sample consisted of n = 1,500 US respondents and n = 500 Canadian respondents, with an even distribution between gender groups. Data was collected from June 7 to June 21, 2022.

Read Full report from 1Password.

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